Our Process – What It’s Like to Work With Knoxville Designer Decks

At Knoxville Designer Decks, we believe the process of building your dream outdoor space should be just as enjoyable as the finished result. That’s why we take a thoughtful, straightforward, and personalized approach to every project — whether you’re adding a custom deck, porch, pergola, or sunroom.

We’re not a high-volume contractor chasing the next job. We’re a small, hands-on team with over 18 years of experience, and we focus on quality, clear communication, and craftsmanship every step of the way. Here’s what it looks like when you work with us.

Step 1: Let’s Talk – Free Consultation

Every project starts with a conversation. We’ll schedule a time to visit your property and get to know your space, your goals, and your vision. This is where we listen carefully — what do you want to use the space for? What challenges are you facing? What style or materials are you drawn to?

We’ll walk the site, take measurements, and ask the right questions to fully understand what you’re looking for. You’ll also have a chance to ask us anything — from materials and design to timelines and pricing.

Step 2: Design & Planning

Once we understand your goals, we begin the design process. Depending on the complexity of the project, this may include:

• A custom layout sketch or drawing
• Material and style recommendations
• Design elements like railings, stairs, lighting, shade structures, and more
• Suggestions based on your budget and preferences

You’ll get a clear proposal that includes scope, materials, and a transparent estimate — no surprises, no gimmicks. We’ll walk you through every part of the plan so you feel confident moving forward.

Step 3: Permits & Prep

Once you approve the design, we handle all the logistics — from pulling necessary permits to preparing the job site. We make sure everything is compliant with local building codes, HOA guidelines (if applicable), and zoning requirements.

We also schedule your project, order materials, and stay in communication so you know what to expect. Because we only take on a limited number of projects at a time, you’ll always get our full attention — no rushed timelines or unexpected delays.

Step 4: Construction Begins

This is where the vision starts to come to life. Our experienced crew gets to work with:

• Clean job sites and respectful work habits
• High-quality materials and precise craftsmanship
• Attention to every detail — from framing to finishing
• Clear, consistent updates so you’re never left in the dark

We treat your home like it’s our own. That means no shortcuts, no mess, and no surprises — just honest work and solid construction that’s built to last.

Step 5: Finishing Touches

Once construction is complete, we take time to walk the project with you and make sure everything meets (or exceeds) your expectations. If any finishing touches or adjustments are needed, we take care of them promptly.

We’ll also provide guidance on maintenance, care, and ways to get the most from your new outdoor space — whether it’s a deck, screened porch, pergola, or sunroom addition.

Step 6: Enjoy It for Years to Come

Our favorite part? Seeing our clients fall in love with their new space. Whether you’re grilling with friends, lounging in the shade, or sipping coffee on a quiet morning, we love knowing we helped create something special for your home.

And if you ever need us in the future — for repairs, upgrades, or new ideas — we’re just a phone call away.